FAQ'S

NAILS

Are they recyclable?

The material used to make Krylik Nails is recyclable. However, due to the contamination of glue, colouring and acetone, the nails are no longer recyclable. 

Can you cut the nails?

Yes, you can cut the nails. They are however harder to cut than other brands. Be aware that the inside of the nail is slightly translucent.

Can you file the nails?

Yes, you can file the nails. Be aware that the inside of the nail is slightly translucent.

What do I do if the nail comes off?

If a nail comes off, we recommend cleaning the nail with a drop of acetone and reapplying the nail with the glue provided or the glue you have used before.

What do I do if I lose a nail?

You will receive 24 nails in 12 different sizes. 

Some sizes might not fit perfectly, but can be filed down to the correct size and replace a lost nail. If this is not an option for you, we recommend purchasing another set. 

What are the nails made from?

Our nails are 100% plant-based: all made from a material called castor oil. 

USABILITY

Can I use nail polish remover instead of acetone? 

For removing the nails, we do not recommend using nail polish remover, as it is not strong enough. You can use clear nail polish remover or acetone to remove nail polish off the nails. Clear acetone can be used for both nail polish removal and glue removal. 

Can I remove Krylik Nails without taking the nail polish off?

When soaking nails in acetone the nail polish will come off. Acetone will remove nail polish and glue.

Can you use nail polish on the pre-coloured nails?

Yes, all of our pre-coloured nails you can colour. With the darker pre-coloured coloured nails, you might need to use darker nail polish.

What to do if the acetone doesn’t take off the nail polish?

If you have used clear acetone and wiped the nail, please contact info@krylik.com.

What to do if some of the nails don’t fit? 

If some sizes do not fit, we recommend finding the closest size and filing the edges to fit. Make sure the edge files are smooth before applying the nail.

Are the nails reusable?

Yes, our nails are reusable. Unlike other nail brands, our glue-on nails are unaffected by acetone or nail polish polish remover.

GLUE 

What ingredients are in the glue and what are the dangers? 

Ingredients: Ethyl Cyanoacrylate, Polymethyl Methacrylate, BHA Cyanoacrylate.

Danger: Bonds to skin and eyes in seconds. (Keep away from eyes)

What to do if the glue bonds to my skin?

Soak in warm soapy water and after several minutes gently peel apart. 

What to do if I get the glue in my eyes?

Rinse continuously with water for several minutes. If eye irritation persists: Seek medical advice

How long do the nails stay on, once applied?

When applied correctly with the glue provided, your nails can stay on for up to two weeks. We would recommend removing the nails after one week, to allow your nails to breath.

Is the glue vegan and cruelty free?

The glue is indeed vegan. The producing of the glue was also fully compliant with article 18 of Regulation 1223/2009 of The European Parliament: this ensures the prohibition of cosmetic products tested on animals. 

SHIPPING & CUSTOMER SERVICE

Are products available for international shipping?

At the moment, we do not offer international shipping. Currently, we are shipping all our products only in the UK.

How do I return the nails?

If there is an issue with your order, please contact info@krylik.com. Alternatively find out more on our return policy page. 

Can I place an order over the phone?

We unfortunately do not take orders over the phone. If you are having problems with ordering, please email info@krylik.com, and one of our team will gladly help you. 

Do you allow for collaborations?

We at Krylik London are always happy and willing to consider working with new collaborators and designers. Please contact: pr@krylik.com for more information.

Nail Emblems
Krylik London Logo